Charlene Li
For the past two decades, Charlene Li has been helping people see the future. She’s the author of six books, including her latest, The Disruption Mindset: Why Some Businesses Transform While Others Fail. She also wrote the New York Times bestseller Open Leadership and co-authored the critically-acclaimed book, Groundswell.
Charlene is also an entrepreneur, the Founder and Senior Fellow at Altimeter, an analyst firm acquired in 2015 by Prophet. With over 20 years of experience advising Fortune 500 companies, she is an expert in digital transformation and strategy, customer experience, and the future of work. Charlene also serves on the regional board for YPO, a global network of CEOs.
Charlene is a sought-after speaker and has appeared at events ranging from TED and the World Business Forum to SxSW. She has appeared on 60 Minutes and PBS NewsHour and is frequently quoted by news outlets like The Wall Street Journal, CNN, and The Associated Press.
Charlene was named one of the Most Creative People in business by Fast Company and one of the Top 50 Leadership Innovators by Inc., Charlene graduated magna cum laude from Harvard College and received her MBA from Harvard Business School. She lives in San Francisco.
“this process isn’t suitable for complex decisions that have nuance, and those who use it in such situations run the risk of being perceived as rubberstamping when the decision had already been made.”
“But here’s a critical point—more open decision making processes also typically require open information sharing. If you are going to involve more people in the process, they have to have the right information on which to base their decisions.”
“FORGIVE FAILURE. The corollary to accountability is forgiveness. Things go wrong all the time in relationships, and the healthiest ones move on from them, leaving behind grudges and blame. This is not to say that failure is accepted; rather, that it is acknowledged and understood.”
“need to let go of the need to be in control.”