Frederick Winslow Taylor

“When, however the elements of this [book] such as time study, functional formanaship etc, are used without being accompanied by the true philosophy of management, the results are in many cases disastrous. And, unfortunately, even [when those] who are throughly in sympathy ... undertake to change too rapidly ... they frequently meet with serious trouble, and sometimes with strikes, followed by failure.”

“In the past the man has been first; in the future the system must be first.”