Jeff Bezos

“The great thing about fact-based decisions is that they overrule the hierarchy.”

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”

“If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.”

“We are stubborn on vision. We are flexible on details….”

“Cultures aren’t so much planned as they evolve from that early set of people.”

“Invention is by its very nature disruptive. If you want to be understood at all times, then don't do anything new.”

“People who are right most of the time are people who change their minds often.”

“Your margin is my opportunity”

“Work Hard, have fun, make history”

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”

“I wanted a woman who could get me out of a Third World prison. Life's too short to hang out with people who aren't resourceful.”

“E-mail has some magical ability to turn off the politeness gene in a human being.”

“If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.”