Michael Lopp

“My definition of a great manager is someone with whom you can make a connection no matter where you sit in the organization chart.”

“One of your many jobs as manager is information conduit, and the rules are deceptively simple: for each piece of information you see, you must correctly determine who on your team needs that piece of information to do their job.”

“The rule is simple: if you don’t write it down, it never happened.”