“Ultimately we may not be able to alter the struggles our friends, families, and fellow citizens face. But our faith in God's ability to heal all of us in the face of tragedy should not be underestimated. The model Jesus left us is one of love and ministry, of touching others' lives and bringing emotional, physical and spiritual healing”
“Silence allows people to put thoughts into words. Some people might need several minutes to put thoughts into words. Silence may indicate the person is reflecting on experiences, and he or she may just need time to process.”