“All we did was have facilitators and the jargon - talk, talk, talk. I went through that more than once. The facilitator, not the president, runs the meetings. Everybody says something and it all goes up on a big sheet of paper. You turn it over, you fill up another sheet, and then put them all up on the wall. At the end of the meeting you gather them all down and roll them up. I don't know what the hell they do with the flip charts after that." - Hazel Wolf”