W. Edwards Deming

“In God we trust; all others must bring data.”

“If you can't describe what you are doing as a process, you don't know what you're doing.”

“A goal without a method is cruel.”

“Learning is not compulsory... neither is survival.”

“It is not necessary to change. Survival is not mandatory.”

“The worker is not the problem. The problem is at the top! Management!”

“Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.”

“In God we trust; all others bring data.”