“We need to take a harder look at what’s really going on. Stop trying to treat the symptoms and treat the cause of the problem. Maybe we should try a little harder to help these kids before they feel so cornered that they turn into monsters.”

“Now we cannot...discover our failure to keep God's law except by trying our very hardest (and then failing). Unless we really try, whatever we say there will always be at the back of our minds the idea that if we try harder next time we shall succeed in being completely good. Thus, in one sense, the road back to God is a road of moral effort, of trying harder and harder. But in another sense it is not trying that is ever going to bring us home. All this trying leads up to the vital moment at which you turn to God and say, "You must do this. I can't.”

“Unfortunately we treat others as we treat ourselves. We should try being genuinely kind to ourselves and the rest will come naturally, like a Platinum Rule.”

“We aren't particularly talented. We try harder!”

“Try a little harder to be a little better.”

“I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.”