“Tact: the ability to describe others as they see themselves.”
“Tact is the ability to tell someone to go to hell in such a way that they look forward to the trip.”
“Tact is the ability to step on a man's toes without messing up the shine on his shoes.”
“Leadership is the ability to see what no one else sees, to listen when others talk and the ability to be optimistic when others are pessimistic.”
“Change will never happen when people lack the ability and courage to see themselves for who they are.”
“When people cheat in any arena, they diminish themselves-they threaten their own self-esteem and their relationships with others by undermining the trust they have in their ability to succeed and in their ability to be true.”