“At the top of the slope on the perimeter of the site, overlooking six lanes of motorway, is a diner frequented by lorry drivers who have either just unloaded or or are waiting to pick up their cargo. Anyone nursing a disappointment with domestic life would find relief in this tiled, brightly lit cafeteria with its smells of fries and petrol, for it has the reassuring feel of a place where everyone is just passing through--and which therefore has none of the close-knit or convivial atmosphere which could cast a humiliating light on one's own alienation. It suggests itself as an ideal location for Christmas lunch for those let down by their families.”

“The twenty-four-hour diner, the station waiting room and the motel are sanctuaries for those who have, for noble reasons, failed to find a home in the ordinary world, sanctuaries for those whom Baudelaire might have dignified with the honorific 'poets'.”

“Our homes do not have to offer us permanent occupancy or store our clothes to merit the name. To speak of home in relation to a building is simply to recognise its harmony with our own prized internal song. Home can be an airport or a library, a garden or a motorway diner.”

“The business card does not fully reflect who we are. We are being judged, we feel, in a humiliating way. We feel there is so much in us that has not got an expression in capitalism. You know, capitalism is a machine that recognizes outward financial, external achievement. And most of us carry all kinds of richness which we are unable to translate into that language.”

“The travails of being an employee include not only uncertainty about the duration of one's employment, but also the humiliation of many working practices and dynamics. With most businesses shaped like pyramids, in which a wide base of employees gives way to a narrow tip of managers, the question of who will be rewarded - and who left behind - typically develops into one of the most oppressive of the workplace, and one which, like all anxieties, feeds off uncertainty. Because achievement in most fields is difficult to monitor reliably, the path to promotion or its oppositie can acquire an apparently haphazard connection to results. The succesful alpinist of organizational pyramids may not be the best at their jobs, but those who have best mastered a range of dark political arts in which civilized life does not usually offer instruction.”

“Nowhere was the airport's charm more concentrated than on the screens placed at intervals across the terminal which announced, in deliberately workmanlike fonts, the itineraries of aircraft about to take to the skies. These screens implied a feeling of infinite and immediate possibility: they suggested the ease with which we might impulsively approach a ticket desk and, within a few hours, embark for a country where the call to prayer rang out over shuttered whitewashed houses, where we understood nothing of the language and where no one knew our identities.”

“Our exertions generally find no enduring physical correlatives. We are diluted in gigantic intangible collective projects, which leave us wondering what we did last year and, more profoundly, where we have gone and quite what we have amounted to....How different everything is for the craftsman who ... can step back at the end of a day or lifetime and point to an object--whether a square of canvas, a chair or a clay jug--and see it as a stable repository of his skills and an accurate record of his years, and hence feel collected together in one place, rather than strung out across projects which long ago evaporated into nothing one could hold or see.”