“Bad architecture is in the end as much a failure of psychology as of design. It is an example expressed through materials of the same tendencies which in other domains will lead us to marry the wrong people, choose inappropriate jobs and book unsuccessful holidays: the tendency not to understand who we are and what will satisfy us.”

“Our capacity to draw happiness from aesthetic objects or material goods in fact seems critically dependent on our first satisfying a more important range of emotional or psychological needs, among them the need for understanding, for love, expression and respect.”

“We depend on our surroundings obliquely to embody the moods and ideas we respect and then to remind us of them. We look to our buildings to hold us, like a kind of psychological mould, to a helpful vision of ourselves. We arrange around us material forms which communicate to us what we need — but are at constant risk of forgetting what we need — within. We turn to wallpaper, benches, paintings and streets to staunch the disappearance of our true selves.”

“The best cure for one's bad tendencies is to see them in action in another person.”

“Our innate imbalances are further aggravated by practical demands. Our jobs make relentless calls on a narrow band of our faculties, reducing our chances of achieving rounded personalities and leaving us to suspect (often in the gathering darkness of a Sunday evening) that much of who we are, or could be, has gone unexplored. Society ends up containing a range of unbalanced groups, each hungering to sate its particular psychological deficiency, forming the backdrop against which our frequently heated conflicts about what is beautiful plays themselves out.”

“The business card does not fully reflect who we are. We are being judged, we feel, in a humiliating way. We feel there is so much in us that has not got an expression in capitalism. You know, capitalism is a machine that recognizes outward financial, external achievement. And most of us carry all kinds of richness which we are unable to translate into that language.”

“Getting to the top has an unfortunate tendency to persuade people that the system is OK after all.”