“It is the most ambitious and driven among us who are the most sorely in need of having our reckless hopes dampened through immersive dousings in the darkness which religions have explored. This is a particular priority for secular Americans, perhaps the most anxious and disappointed people on earth, for their nation infuses them with the most extreme hopes about what they may be able to achieve in their working lives and relationships.”

“There may be significant things to learn about people by looking at what annoys them most.”

“It is perhaps when our lives are at their most problematic that we are likely to be most receptive to beautiful things.”

“The travails of being an employee include not only uncertainty about the duration of one's employment, but also the humiliation of many working practices and dynamics. With most businesses shaped like pyramids, in which a wide base of employees gives way to a narrow tip of managers, the question of who will be rewarded - and who left behind - typically develops into one of the most oppressive of the workplace, and one which, like all anxieties, feeds off uncertainty. Because achievement in most fields is difficult to monitor reliably, the path to promotion or its oppositie can acquire an apparently haphazard connection to results. The succesful alpinist of organizational pyramids may not be the best at their jobs, but those who have best mastered a range of dark political arts in which civilized life does not usually offer instruction.”

“The most attractive are not those who allow us to kiss them at once [we soon feel ungrateful] or those who never allow us to kiss them [we soon forget them], but those who coyly lead us between the two extremes.”

“It is one of the unexpected disasters of the modern age that our new unparalleled access to information has come at the price of our capacity to concentrate on anything much. The deep, immersive thinking which produced many of civilization's most important achievements has come under unprecedented assault. We are almost never far from a machine that guarantees us a mesmerizing and libidinous escape from reality. The feelings and thoughts which we have omitted to experience while looking at our screens are left to find their revenge in involuntary twitches and our ever-decreasing ability to fall asleep when we should.”

“However powerful our technology and complex our corporations, the most remarkable feature of the modern working world may in the end be internal, consisting in an aspect of our mentalities: in the widely held belief that our work should make us happy. All societies have had work at their centre; ours is the first to suggest that it could be something more than a punishment or a penance. Ours is the first to imply that we should seek to work even in the absence of a financial imperative.”