“The difference between hope and despair is a different way of telling stories from the same facts.”

“Don't despair: despair suggests you are in total control and know what is coming. You don't - surrender to events with hope.”

“To maximise output, every organisation will strive to obtain its necessary raw materials, labour and machinery at the lowest possible cost and combine them to turn out a product that it will then attempt to sell at the highest possible price... And yet, troublingly, there is one difference between 'labour' and other commodities, a difference that conventional economics does not have a means of representing or giving weight to but that is nevertheless unavoidably present in the world: that labour feels pain.”

“[T]he unsympathetic assessments we make of others are usually the result of nothing more sinister than our habit of looking at them in the wrong way, through lenses clouded by distraction, exhaustion and fear, which blind us to the fact that they are really, despite a thousand differences, just altered versions of ourselves: fellow fragile, uncertain, flawed beings likewise craving love and in urgent need of forgiveness.”

“Judged against eternity, how little of what agitates us makes any difference.”

“Everyone returns us to a different sense of ourselves, for we become a little of who they think we are.”

“Endeavoring to purchase something we think beautiful may in fact be the most unimaginative way of dealing with the longing it excites in us, just as trying to sleep with someone may be the bluntest response to a feeling of love.”