“The lesson? To respond to the unexpected and hurtful behavior of others with something more than a wipe of the glasses, to see it as a chance to expand our understanding.”

“Therefore, as we grow older, let us be more thankful that the circle of our Christmas associations and of the lessons that they bring, expands!”

“One way to eliminate self negating thoughts and behavior is by gaining more understanding through realizing that you cannot force others to see that what you feel is real.”

“Growing up means learning to dig beneath surface behavior and discern the true motives of others, and to respond to intent, not behavior.”

“Effective listening is more than simply avoiding the bad habit of interrupting others while they are speaking or finishing their sentences. It's being content to listen to the entire thought of someone rather than waiting impatiently for your chance to respond.”

“If you can understand human behavior, it can’t hurt you nearly as much.”