“I think that it’s extraordinarily important that we in computer science keep fun in computing. When it started out it was an awful lot of fun. Of course the paying customers got shafted every now and then and after a while we began to take their complaints seriously. We began to feel as if we really were responsible for the successful error-free perfect use of these machines. I don’t think we are. I think we’re responsible for stretching them setting them off in new directions and keeping fun in the house. I hope the field of computer science never loses its sense of fun. Above all I hope we don’t become missionaries. Don’t feel as if you’re Bible sales-men. The world has too many of those already. What you know about computing other people will learn. Don’t feel as if the key to successful computing is only in your hands. What’s in your hands I think and hope is intelligence: the ability to see the machine as more than when you were first led up to it that you can make it more.”

“We never have that kind of fun now. Thinking of that made me sad. I hope we can have fun again sometime. I found out that I still know how. Maybe you still know how too.”

“I think actually if you take the analogy with other areas of engineering, and increasingly of science and even mathematics, you can see people do not have to learn the vast number of formulae they used to learn. Instead, they have to learn to use the computer effectively. This frees them, I feel, to understand concepts and the foundations while they’re learning the mechanics of the application of the theory.”

“What about the contacts your mum had?” his dad asked.“I rang and spoke to four very polite computers who gave me all these options and then cut out on me. Then I tried the post office, because they were advertising, and I spoke to another computer. Very rude, that one. Don’t think it recognized ‘Are you shitting me?’ as an option.”“You know why that is?”“Why is that, Dominic?” Tom had asked drolly, because he knew he was going to be told why.“Because we don’t live in a society anymore, Tom. We live in an economy. We’re not citizens. We’re customers. That’s what this government’s done to us.”

“The attribution of intelligence to machines, crowds of fragments, or other nerd deities obscures more than it illuminates. When people are told that a computer is intelligent, they become prone to changing themselves in order to make the computer appear to work better, instead of demanding that the computer be changed to become more useful.”

“You see, I get so much fun out of thinking that I don’t want to destroy this pleasant machine that makes life such a big kick.”