“For a moment, Isabel's eyes met those of someone looking out of the window, a thin-faced woman with her hair done up in a bun. The woman began a smile, but stopped, as if conscious of somehow transgressing the conventions of isolation with which as city-dwellers we immure ourselves. The bus moved on, and zisabel felt a sudden desire to run alongside it, to wave to the woman, to aknowledge the unexpected exchange of fellow feeling between them. But she did mot, necause she never acted on these impulses, and because it might have puzzled or even frightened the other woman.”

“And she, Isabel, had gone along with this and all the time what was happening was she was becoming increasingly possessive of Jamie without ever having to acknowledge it. Now there was another woman, a girl really, and there was an obvious intimacy between them, which would exclude her as it would have to do, and that would be the end of everything.”

“Mma Ramotswe had a gift for the American woman, a basket which on her return journey from Bulawayo she had bought, on impulse, from a woman sitting by the side of the road in Francistown. The woman was desperate, and Mma Ramotswe, who did not need a basket, had bought it to help her. It was a traditional Botswana basket, with a design worked into the weaving."These little marks here are tears," she said. "The giraffe gives its tears to the women and they weave them into the basket."The American woman took the basket politely, in the proper Botswana way of receiving a gift with both hands. How rude were people who took a gift with one hand, as if snatching it from the donor; she knew better.You are very kind, Mma," she said. "But why did the giraffe give its tears?"Mma Ramotswe shrugged; she had never thought about it. "I suppose that it means that we can all give something," she said. "A giraffe has nothing else to give--only tears." Did it mean that? she wondered. And for a moment she imagined that she saw a giraffe peering down through the trees, its strange stilt-borne body among the leaves; and its moist velvet cheeks and liquid eyes; and she thought of all the beauty that there was in Africa, and of the laughter, and the love. The boy looked at the basket. "Is that true, Mma?"Mma Ramotswe smiled. "I hope so," she said.”

“...this woman, moved by some private sorrow as much as the words being spoken, cried almost silently, unobserved by others, apart from Mma Ramotswe, who stretched out her hand and laid it on her shoulder. Do not cry, Mma, she began to whisper, but changed her words even as she uttered them, and said quietly, Yes, you can cry, Mma. We should not tell people not to weep - we do it because of our sympathy for them - but we should really tell them that their tears are justified and entirely right.”

“Isabel saw the intimacy of the gestures and felt immediately empty, a sensation so physical and so overwhelming that she felt for a moment that she might stop breathing, being empty of air”

“Isabel is looking at several collections of research journals. 'She would understand the issues if she chose to open one of the volumes, but she knew that there were conversations within which she would never have the time to participate in. And that, of course, was the problem with any large collection of books, whether in a library or a bookshop: one might feel intimidated by the fact that there was simply too many to read and not know where to start.”

“These men were like leeches; they sucked away at the goodness of a woman's heart until it was dry and all her love had been used up. That took a long time, he knew, because women seemed to have vast reservoirs of goodness in them”