“So the small things came into their own: small acts of helping others, if one could; small ways of making one's own life better: acts of love, acts of tea, acts of laughter. Clever people might laugh at such simplicity, but, she asked herself, what was their own solution?”

“In bed that night, in the darkness, with the illuminated dial of her alarm clock glowing from the bedside table, she asked herself whether one could force oneself to like somebody, or whether one could merely create conditions for affection to come into existence and hope that it did, spontaneously. Open then our hearts - these words came into her mind, dredged from somewhere in her memory, from some unknown context. If one opened one's heart, then friendship, and love, too, might alight and make their presence known. It was the act of opening that came first; that was the important thing, the first thing. But who was it who said, Open then our hearts? Where did that come from?”

“Which is how most people acted when it came to temptation. They gave in. And we should never forget, thought Isabel, that every one of us is capable of doing the same thing if the game that we see for ourselves is large enough.”

“We all know that it is women who make the decisions, but we have to let men think that the decisions are theirs. It is an act of kindness on the part of women.”

“Do not act meanly, do not be unkind, because the time for setting things right may pass before your heart changes course. Isabel Dalhousie”

“Great feuds often need very few words to resolve them. Disputes, even between nations, between peoples, can be set to rest with simple acts of contrition and corresponding forgiveness, can so often be shown to be based on nothing much other than pride and misunderstanding, and the forgetting of the humanity of the other—and land, of course.”

“She brought a chair into the room and placed it alongside the top of his bed. Then she held his hand as he drifted off to sleep. It was so small in her own hand, and it felt warm and dry. She pressed his hand gently, and his fingers returned the pressure, but only just, as he was almost asleep by then. She remembered, but not very well, what it was to fall asleep holding the hand of another; how precious such an experience, how fortunate those to whom it was vouchsafed by the gods of Friendship, or of Love. She thought she had forgotten that, but now she remembered.”