“A letter is always better than a phone call. People write things in letters they would never say in person. They permit themselves to write down feelings and observations using emotional syntax far more intimate and powerful than speech will allow.”

“Most people are much better at saying things in letters than in conversation, and some people can write artistic, inventive letters, but when they try a poem or story or novel they become pretentious.”

“Inrealized how valuable the art and practice of writing letters are, and how important it is to remind people of what a treasure letters--handwritten letters--can be. In our throwaway era of quick phone calls, faxes, and email, it's all to easy never to find the time to write letters. That's a great pity--for historians and the rest of us.”

“It is far easier to write an angry letter than to go and say angry things to another person - because as soon as we look in one another's faces we can see the other point of view.”

“Letters...People do not write the truth; they write the things that, they believe, you would like to read.”

“I would rather write 10,000 notes than a single letter of the alphabet.”