“Successful people make their decisions quickly and change their minds slowly. Failures make their decisions slowly and change their minds quickly.”

“People will not change their minds but they will make new decisions based upon new information.”

“Then again, that's how quickly people's perceptions could change. It only took one mistake, one stupid decision.”

“That's why I want you there, he said. You're unpredictable, and that can be the difference between success and failure. Most people make decisions in anger, fear, love, or obligation. You make decisions to irritate people.”

“Five is for five heartbeats, the length of time it takes to breathe in or out. For that is how quickly a life may change, for better or for ill. The time it takes to make up, or change, your mind.”

“No decision-making system is going to guarantee corporate success. The strategic decisions that corporations have to make are of mind-numbing complexity. But we know that the more power you give a single individual in the face of complexity and uncertainty, the more likely it is that bad decisions will get made.”