“Have you ever been in a conflict with someone who thought he was wrong. If you are not wrong, then you will be willing to consider how you might be mistaken.”

“...no conflict can be solved so long as all parties are convinced they are right. Solution is possible only when at least one party begins to consider how he might be wrong.”

“The more sure I am that I'm right, the more likely I will actually be mistaken. My need to be right makes it more likely that I will be wrong! Likewise, the more sure I am that I am mistreated, the more likely I am to miss ways that I am mistreating others myself. My need for justification obscures the truth.”

“Because if you are the mess, you can clean it. Improvement doesn't depend on others.”

“So if we are going to find lasting solutions to difficult conflicts or external wars we find ourselves in, we first need to find our way out of the internal wars that are poisoning our thoughts, feelings, and attitudes toward others. If we can't put an end to the violence within us, there is no hope for putting an end to the violence without.”

“If you see people of a particular race or culture as objects, your view of them is racist, whatever your color or lack of color or you power or lack of power.”

“always remember that it is progress, not perfection, you should be looking for.”