“...no conflict can be solved so long as all parties are convinced they are right. Solution is possible only when at least one party begins to consider how he might be wrong.”

“Have you ever been in a conflict with someone who thought he was wrong. If you are not wrong, then you will be willing to consider how you might be mistaken.”

“A solution to the inner war solves the outer war as well.”

“So if we are going to find lasting solutions to difficult conflicts or external wars we find ourselves in, we first need to find our way out of the internal wars that are poisoning our thoughts, feelings, and attitudes toward others. If we can't put an end to the violence within us, there is no hope for putting an end to the violence without.”

“If we have deep problems, it's because we are failing at the deepest part of the solution. And when we fail at this deepest level, we invite our own failure.”

“Most problems in life are not solved merely by correction.”

“...when I betray myself, others' faults become immediately inflated in my heart and mind. I begin to 'horribilize' others. That is, I begin to make them out to be worse than they really are. And I do this because the worse they are, the more justified I feel.”