“Human communication, 'as the saying goes, is a clash of symbols' it covers a multitude of signs. But it is more than media and messages, information and persuasion; it also meets a deeper need and serves a higher purpose. Whether clear or garbled, tumultuous or silent, deliberate or fatally inadvertent, communication is the ground of meeting and the foundation of community. It is, in short, the essential human connection.”
“Humans have invented all kinds of symbols to communicate not only with other humans but more importantly with ourselves.”
“The art of effective listening is essential to clear communication, and clear communication is necessary to management success.”
“Some unspoken human communication is taking place on a hidden channel. I did not realize they communicated this much without words. I note that we machines are not the only species who share information silently, wreathed in codes.”
“The overall purpose of human communication is - or should be - reconciliation. It should ultimately serve to lower or remove the walls of misunderstanding which unduly separate us human beings, one from another.”
“There are, in fact, no more important communications between one human being and another than those expressed emotionally, and no information more vital for constructing and reconstructing working models of the self and other than information about how each feels towards the other...it is the emotional communication between a patient and his therapist that play the crucial part. John Bowlby”