“She had hit rock-bottom. She had given a blow job to a man who for all intents and purposes, was a bum. He had smelled so bad, she forced him to spray on some of the perfume she always carried in her purse. Her favorite perfume. After tonight, she was quitting. Yeah, she’d have to go back home with her two kids, grovel to her mama and work a dead-end job, but anything was better than getting down on your knees to give a guy as disgusting as Lenny a one-off.”

“No domestic dispute between Franny and David had inspired the removal of their wedding rings. She would take hers off at work when she was giving scalp massages. Once she thought she had lost the ring, but she found it in the treatment room on a candleholder David had made for her during a personal failure of a pottery class he had taken the year he lost his job. After she found her ring, she started leaving it at home.”

“Victory in defeat, there is none higher. She didn't give up, Ben; she's still trying to lift that stone after it has crushed her. She's a father working while cancer eats away his insides, to bring home one more pay check. She's a twelve-year-old trying to mother her brothers and sisters because mama had to go to Heaven. She's a switchboard operator sticking to her post while smoke chokes her and fire cuts off her escape. She's all the unsung heroes who couldn't make it but never quit.”

“Mother! Katie remembered. She had called her own mother "mama" until the day she had told her that she was going to marry Johnny. She had said, "Mother, I'm going to marry..." She had never said "mama" after that. She had finished growing up when she stopped calling her mother “mama.” Now Francie…”

“When she decided to get a job, she rejected a tempting offer from a company that had just been set up in her recently created country in favor of a job at the public library, where you didn’t earn much money but where you were secure. She went to work every day, always keeping to the same timetable, always making sure she wasn’t perceived as a threat by her superiors; she was content; she didn’t struggle, and so she didn’t grow: All she wanted was her salary at the end of the month. She rented the room in the convent because the nuns required all tenants to be back at a certain hour, and then they locked the door: Anyone still outside after that had to sleep on the street. She always had a genuine excuse to give boyfriends, so as not to have to spend the night in hotel rooms or strange beds. When she used to dream of getting married, she imagined herself in a little house outside Ljubljana, with a man quite different from her father—a man who earned enough to support his family, one who would be content just to be with her in a house with an open fire and to look out at the snow-covered mountains. She had taught herself to give men a precise amount of pleasure; never more, never less, only what was necessary. She didn’t get angry with anyone, because that would mean having to react, having to do battle with the enemy and then having to face unforeseen consequences, such as vengeance. When she had achieved almost everything she wanted in life, she had reached the conclusion that her existence had no meaning, because every day was the same. And she had decided to die.”

“She had always been a reader… but now she was obsessed. Since her discovery of the book hoard downstairs from her job, she’d been caught up in one such collection of people and their doings after the next…The pleasure of this sort of life – bookish, she supposed it might be called, a reading life – had made her isolation into a rich and even subversive thing. She inhabited one consoling or horrifying persona after another…That she was childless and husbandless and poor meant less once she picked up a book. Her mistakes disappeared into it. She lived with an invented force.”