“Every human interaction offers you the chance to make things better or to make things worse.”

“The thing with Rubik's cubes, sometimes you make them worse when you try to fix them. I didn't want to make her worse, and I also didn't know how to make her better.”

“No matter how bad things are, you can always make things worse.”

“Optimism is a strategy for making a better future. Because unless you believe that the future can be better, it’s unlikely you will step up and take responsibility for making it so. If you assume that there’s no hope, you guarantee that there will be no hope. If you assume that there is an instinct for freedom, there are opportunities to change things, there’s a chance you may contribute to making a better world. The choice is yours.”

“That makes it worse! Worse and better!”

“Make big commitments, keep them, and never offer reasons when you don't make things happen.”