“They sounded different from the mouth of a young mother than they did from the mouth of a widow. This was because the words did not come straight off the page. They percolated up through the silt and gravel of real people's lives so that the meaning in them was fluid, not fixed.”

“It's only a story.' As if such words made it less real. But I did not believe him even then, for stories were written down, and the words on the page were proof enough. Fixed and permanent in time, the words, if anything, made the people and places more real than the everchanging world.”

“Mouths are longer than they are wide, to ensure words don’t come out sideways. Even the word “sideways” comes out straight.”

“Meg felt her heart lurch. It bothered her that the twins realized that she hated their brother. The words coming from their innocent mouths sounded so ugly.”

“I’m reminded of the old saying that diseases go in through the mouth, disasters come out of the mouth, meaning that words can be like bombs themselves.”

“Excuse me, I have five pages. May I use the Xerox machine because I have to make some copies? The result was that once again nearly all (93 percent) agreed, even though no real reason, no new information, was added to justify their compliance. Just as the “cheep-cheep” sound of turkey chicks triggered an automatic mothering response from maternal turkeys—even when it emanated from a stuffed polecat—so, too, did the word “because” trigger an automatic compliance response”