“I write about the emotional crises that we face in our lives. Readers tell me that they identify with my characters. They know them. They are them. I'm an everyday woman writing about everyday people facing not- so-everyday challenges. And believe me, I love readers like you to bits. I've built my career one reader at a time. I owe a dept of gratitude to you all!”

“I do believe that characters in novels belong to their writers and their readers pretty equally. I've learned a lot of things about the characters I write from people who read about them. Readers expand them in ways I don't think of and take them to places I can't go.”

“I think I've been very lucky. The readers who write to me say they like the characters and the sense of a real world, often one they don't otherwise know about. And usually there's a funny bit in there somewhere.”

“This, reader, is an honest book...I want to appear in my simple, natural and everyday dress, without strain or artifice; for it is myself that I portray”

“I tell my students that when you write, you should pretend you’re writing the best letter you ever wrote to the smartest friend you have. That way, you’ll never dumb things down. You won’t have to explain things that don’t need explaining. You’ll assume an intimacy and a natural shorthand, which is good because readers are smart and don’t wish to be condescended to. I think about the reader. I care about the reader. Not “audience.” Not “readership.” Just the reader.”

“How can I expect readers to know who I am if I do not tell them about my family, my friends, the relationships in my life? Who am I if not where I fit in the world, where I fit in the lives of the people dear to me?”