“Being a little nervous when you present means that you really care about what you have to say. Audience members see this as a signal that you are solicitous of their esteem—there is a graceful humility this—and that you care enough to want to do a great job. Caring for your audience almost always has a boomerang effect.”

“Your job is to get your audience to care about your obsessions.”

“Your narrative may fail to grip if you haven't taken any care to find out how well or badly your audience member is faring (or feeling).”

“Your soul doesn't care what you do for a living - and when your life is over, neither will you. Your soul cares only about what you are being while you are doing whatever you are doing. ”

“You almost have to step outside yourself and look at you as if you were someone else you really care about and really want to protect. Would you let someone take advantage of that person? Would you let someone use that person you really care about? Or would you speak up for them? If it was someone else you care about, you'd say something. I know you would. Okay, now put yourself back in that body. That person is you. Stand up and tell 'em, "Enough!”

“I have no idea what Andrew might have done, and I do not ask. She believes that I can fix this, and like always, that's enough to make me think that I can. "I'll take care of it,: I say, when what I really mean is: I'll take care of you. ”