“It takes real feelings to create the illusion that others have power to offend and anger us. Projecting such interpretations upon everything around us is in many ways like living in a box of our own making... you might think of these walls as a falsification of reality-- a distorted way of seeing, feeling, and thinking about other people that makes them seem offensive or malicious or otherwise untrustworthy. Remember, the people are really there, but we all ourselves off from the truth about them by the false way we picture them...Living in a box means being convinced that other people and our circumstances are responsible for our feelings and our helplessness to overcome them. What we can't see when we're in the box is that the way the world appears to us is a projection, and that we are making this projection to justify ourselves in self-betrayal. We cannot see that it's not others' actions but our accusations that result in our feeling offended.”

“There are two different ways of being a person. One of these precedes the change of heart, and the other follows it. The first is fearful, anxious, resentful, and alienated from other people; the second, open resonant with others, buoyant, straightforward, and secure.To the extent that we live the second way, we care about others. We do not see them merely in terms of our own interests, as helping or hindering us. They are real to us; we are as sensitive to their feelings and hopes and needs as we are to our own.On the other hand, when we feel alienated, we engross ourselves in our own agenda. We pursue wealth, power, personal perfection, pleasure, distraction, or some other protection from emotional pain. We divide people into two categories-- those who will help us in our self-seeking projects and those who won't, and the latter we fear or hate as our rivals or enemies. We use people or abuse them. We look at people guardedly and stand ready to resent them whenever they cross us. Their own hopes and needs aren't real to us.”

“honor our sense of right and wrong-- our sense of what others need from us and how we ought to act towards them... Because we go against this sense-- because we fail to act as we feel we should-- that we grow resentful and feel alienated. We convince ourselves that others are making our lives intolerable. On the other hand, when we treat them as we feel we should, we have no occasion to feel this way. We can care openly for them because caring, not selfishness, is our "natural" condition (in computer jargon, our "default setting"). We alienate ourselves from theirs when we compromise our integrity, and we care for them when we don't.”

“When we actively relate to people as rivals or enemies, we foster the false belief that we and they stand independent of one another. The truth is that we bind ourselves to them as if by an invisible tether, and we do so by our negative thoughts and feelings.""Who we are is who we are with others. How they seem to us is a revelation of ourselves.”

“Our key to greatness lies not in our ability to project ourselves to others as if we are putting ourselves onto a projector and creating an image of ourselves on a projector screen. Rather, our key to greatness lies in who we are which we can give to other people in a way that when they walk away from us, they are able to say in their hearts that they have taken away something with them quite extraordinary.”

“Fable: When we're stuck in troubled feelings we believe that all our feelings are true-- that is to say, we believe that by our emotions at that moment we are making accurate judgments about what's happening. If I'm angry with you, I'm certain that you are making me angry.Fact: Though we truly have these feelings, they are not necessarily true feelings. More likely I'm angry because I'm misusing you, not because you are misusing me.”

“We are not our feelings. We are not our moods. We are not even our thoughts. The very fact that we can think about these things separates us from them and from the animal world. Self-awareness enables us to stand apart and examine even the way we “see” ourselves—our self-paradigm, the most fundamental paradigm of effectiveness. It affects not only our attitudes and behaviors, but also how we see other people.”