“Emotions can get in the way of truth-seeking. People do not process information in a neutral way.”

“Hope is not an emotion; it's a way of thinking or a cognitive process.”

“You can always push people around, but it's not a good idea. Better to let them volunteer information for reasons of their own. You get more that way.”

“A memory is made up of pieces of information taken in and processed by the brain in a way that is unique to each individual.”

“It is hard for people to think clearly because their emotional needs keep getting in the way. The trick is to make thinking clearly an emotional need.”

“People who seek psychotherapy for psychological, behavioral or relationship problems tend to experience a wide range of bodily complaints...The body can express emotional issues a person may have difficulty processing consciously...I believe that the vast majority of people don't recognize what their bodies are really telling them. The way I see it, our emotions are music and our bodies are instruments that play the discordant tunes. But if we don't know how to read music, we just think the instrument is defective.”