“But here’s a critical point—more open decision making processes also typically require open information sharing. If you are going to involve more people in the process, they have to have the right information on which to base their decisions.”

“this process isn’t suitable for complex decisions that have nuance, and those who use it in such situations run the risk of being perceived as rubberstamping when the decision had already been made.”

“need to let go of the need to be in control.”

“FORGIVE FAILURE. The corollary to accountability is forgiveness. Things go wrong all the time in relationships, and the healthiest ones move on from them, leaving behind grudges and blame. This is not to say that failure is accepted; rather, that it is acknowledged and understood.”

“People will not change their minds but they will make new decisions based upon new information.”

“You can only make decisions with the information you have at the time”

“But what all these responses have in common is that they point to the decisive power of information and stories [...]”