“this process isn’t suitable for complex decisions that have nuance, and those who use it in such situations run the risk of being perceived as rubberstamping when the decision had already been made.”

“But here’s a critical point—more open decision making processes also typically require open information sharing. If you are going to involve more people in the process, they have to have the right information on which to base their decisions.”

“need to let go of the need to be in control.”

“FORGIVE FAILURE. The corollary to accountability is forgiveness. Things go wrong all the time in relationships, and the healthiest ones move on from them, leaving behind grudges and blame. This is not to say that failure is accepted; rather, that it is acknowledged and understood.”

“I've been to paradise, but I've never been to me.”

“The fourth gift is Compassion. May you be gentle with yourself and others. May you forgive those who hurt you and yourself when you make mistakes.”

“No matter who we are, where we live, what we look like, the circumstances of our birth or the situations we face; each of us has gifts within us. Strength, beauty, courage, compassion, hope, joy, talent, imagination, reverence, wisdom, love and faith are among them. They are not like material presents we unwrap and hold in our hands. We can’t see these gifts with our eyes. But they are real and powerful. When we open ourselves to them, they can enrich every aspect of our lives. They can help us transform challenges into opportunities and tragedies into triumphs. They can help us make a difference in the world.”