“Unfortunately it's also true to say that good management is a bit like oxygen - it's invisible and you don't notice its presence until it's gone, and then you're sorry.”

“We don't appreciate what we have until it's gone. Freedom is like that. It's like air. When you have it, you don't notice it. ”

“How are you managing? And don't say you're fine."It's true. Whatever the opposite of fine is, that's what I am.”

“It's about fear. You know! They're all throbbing with fear. We all are.... Bits of it floating in the air. It's like dust. You walk about and don't see it, don't notice it, but it's there and it's all coming down, covering everything. You're breathing it in. You touch it. You drink it. You eat it. But it's so fine you don't notice it. But you're covered in it. It's everywhere. What I mean is, we're afraid. Just stand still for an instant and there it is, this fear, covering our faces and tongues. If we've stopped to take account of it, we'd just fall into despair. But we can't stop. We've for to keep going.”

“You never know. It's just. It's like. POOF. And you're gone.”

“They say the city gets in your blood, but that's crap. The city doesn't become part of you... you become part of it. It soaks you up bit by bit, year after year. Until you're just a tiny part of its system... Pumping through its veins, lost in its arteries.”