“A Wikipedia article is a process, not a product.”

“Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process.”

“Wikipedia [...] is the product not of collectivism but of unending argumentation.”

“Wikipedia took the idea of peer review and applied it to volunteers on a global scale, becoming the most important English reference work in less than 10 years. Yet the cumulative time devoted to creating Wikipedia, something like 100 million hours of human thought, is expended by Americans every weekend, just watching ads.”

“We have lived in this world where little things are done for love and big things for money. Now we have Wikipedia. Suddenly big things can be done for love.”

“Society is not just the product of its individual members; it is also the product of its constituent groups.”

“[C]ollaborative production is simple: no one person can take credit for what gets created, and the project could not come into being without the participation of many.”