“Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process.”

“A Wikipedia article is a process, not a product.”

“Wikipedia [...] is the product not of collectivism but of unending argumentation.”

“Wikipedia took the idea of peer review and applied it to volunteers on a global scale, becoming the most important English reference work in less than 10 years. Yet the cumulative time devoted to creating Wikipedia, something like 100 million hours of human thought, is expended by Americans every weekend, just watching ads.”

“We have lived in this world where little things are done for love and big things for money. Now we have Wikipedia. Suddenly big things can be done for love.”

“Society is not just the product of its individual members; it is also the product of its constituent groups.”

“We’re collectively living through 1500, when it’s easier to see what’s broken than what will replace it.”