“For the last hundred years the big organizational question has been whether any given task was best taken on by the state, directing the effort in a planned way, or by businesses competing in a market.”

“A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.”

“The more people are involved in a given task, the more potential agreements need to be negotiated to do anything, and the greater the transaction costs.”

“The centrality of group effort to human life means that anything that changes the way groups function will have profound ramifications for everything from commerce and government to media and religion.”

“One of the best ways to know you're completely wrong, is to behave as if you're complete right.”

“Any system described by a power law [...] has several curious effects. The first is that, by definition, most participants are below average.”

“Digital networks are increasing the fluidity of all media. The old choice between one-way public media (like books and movies) and two-way private media (like the phone) has now expanded to include a third option: two-way media that operates on a scale from private to public.”