“One of the best ways to know you're completely wrong, is to behave as if you're complete right.”

“For the last hundred years the big organizational question has been whether any given task was best taken on by the state, directing the effort in a planned way, or by businesses competing in a market.”

“Digital networks are increasing the fluidity of all media. The old choice between one-way public media (like books and movies) and two-way private media (like the phone) has now expanded to include a third option: two-way media that operates on a scale from private to public.”

“When we change the way we communicate, we change society”

“Tools that provide simple ways of creating groups lead to new groups, [...] and not just more groups but more kinds of groups.”

“The centrality of group effort to human life means that anything that changes the way groups function will have profound ramifications for everything from commerce and government to media and religion.”

“One of the biggest changes in our society is the shift from prevention to reaction...”