“Society is not just the product of its individual members; it is also the product of its constituent groups.”

“Information sharing produces shared awareness among the participants, and collaborative production relies on shared creation, but collective action creates shared responsibility, by tying the user's identity to the identity of the group.”

“A Wikipedia article is a process, not a product.”

“Wikipedia [...] is the product not of collectivism but of unending argumentation.”

“Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process.”

“Tools that provide simple ways of creating groups lead to new groups, [...] and not just more groups but more kinds of groups.”

“[C]ollaborative production is simple: no one person can take credit for what gets created, and the project could not come into being without the participation of many.”