“We’re collectively living through 1500, when it’s easier to see what’s broken than what will replace it.”

“It is our misfortune, as a historical generation, to live through the largest expansion in expressive capability in human history, a misfortune because abundance breaks more things than scarcity.”

“Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process.”

“It’s not information overload. It’s filter failure.”

“Information sharing produces shared awareness among the participants, and collaborative production relies on shared creation, but collective action creates shared responsibility, by tying the user's identity to the identity of the group.”

“A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.”

“An organization will tend to grow only when the advantages that can be gotten from directing the work of additional employees are less than the transaction costs of managing them.”