“I claim that this bookless library is a dream, a hallucination of on-line addicts; network neophytes, and library-automation insiders...Instead, I suspect computers will deviously chew away at libraries from the inside. They'll eat up book budgets and require librarians that are more comfortable with computers than with children and scholars. Libraries will become adept at supplying the public with fast, low-quality information. The result won't be a library without books--it'll be a library without value.”

“Today the sight that discourages book people most is to walk into a public library and see computers where books used to be. In many cases not even the librarians want books to be there. What consumers want now is information, and information increasingly comes from computers. That is a preference I can’t grasp, much less share, though I’m well aware that computers have many valid uses. They save lives, and they make research in most cases a thing that’s almost instantaneous. They do many good things.But they don’t really do what books do, and why should they usurp the chief function of a public library, which is to provide readers access to books? Books can accommodate the proximity of computers but it doesn’t seem to work the other way around. Computers now literally drive out books from the place that should, by definition, be books’ own home: the library.”

“Librarians lend people books from the library. The best librarians are children's book librarians.”

“When I get nervous, I go to the library and hang around. The libraries are filled with people who are nervous. You can blend in with them there. You're bound to see someone more nervous than you are in a library. Sometimes the librarians themselves are more nervous than you are. I'll probably be a librarian for that reason. Then if I'm nervous on the job, it won't show. I'll just stamp books and look things up for people and run back and forth to the staff room sneaking smokes until I get hold of myself. A library is a great place to hid.”

“Come indoors then, and open the books on your library shelves. For you have a library and a good one. A working library, a living library; a library where nothing is chained down and nothing is locked up; a library where the songs of the singers rise naturally from the lives of the livers.”

“A library was nothing without its people. You say library and there’s this iconoclastic image of an old-lady librarian telling people to be quiet and not to run. But the thing was, that lady—that iconoclastic lady—was with us when we cleaned. She wore blue jeans, too. Maybe she was what people thought about when you said library, but she didn’t make the library. People made the library. That’s what made a library. Without them, all the sacredness was gone. It was just a building with books.”