“It's not at all hard to understand a person; it's only hard to listen without bias.”
“You need to understand that truth is stranger than fiction. Listen: people are willing to swallow any old tripe as long as you say it without flinching. They want to be told stuff. And they don't want to doubt you either. It's too hard.”
“Evil was hard enough to contend with without its appointed representative going all blubbery.”
“And it's hard to hate someone once you understand them.”
“Fantasy is hardly an escape from reality. It's a way of understanding it.”
“And while it is hard enough to take away something that makes a person happy it's even more difficult when it seems like it's the only thing.”