“[May] understood people and she let them be whatever way they needed to be. She had faith in every single person she ever met, and this never failed her, for nobody ever disappointed May. Seems people knew she saw the very best of them, and they'd turn that side to her to give her a better look.”

“May was the best person I ever knew.... She understood people and she let them be whatever way they needed to be. She had faith in every single person she ever met, and this never failed her, for nobody ever disappointed May. Seems people knew she saw the very best of them, and they'd turn that side to her to give her a better look.”

“She was not sure that her deafness had strengthened her character. She was not even sure she had met a challenge. A silent world was as natural to her as a noisy one must be to them, she reflected. But people tended to assume that deaf persons could function as people only if they learned to conform to a world of sound. What about the challenge of silence? Very few people of hearing ever accepted it or even knew that there was a challenge there. People of hearing feared silence...”

“She was fierce, quick to anger, her temper terrifying and unpredictable, her words deeply damaging when she wanted them to be. Because she had almost no need for people, she had no trouble hurting them. It seemed to enlarge her, give her strength. Quinn told her she had "poison blood".”

“You know, Emily was a selfish old woman in her way. She was very generous, but she always wanted a return. She never let people forget what she had done for them - and, that way she missed love.”

“She loved books. She loved them with her senses and her intellect. They way they looked and smelled; the way they felt in her hands; the way the pages seemed to murmur as she turned them. Everything there is in the world, she thought, is in books.”