“I love talking to people and hearing their stories. Everyone's got their own story to tell, and when you sit down with someone and really talk to them, you can learn so much.”

“And when they start talking, and they always do, you find that each of them has a story they want to tell. Everyone, no matter how old or young, has some lesson they want to teach. And I sit there and listen and learn all about life from people who have no idea how to live it.”

“They would sit and talk and tell us their hard luck story. Whether it was true or not, we never questioned it. It’s very important you learn people as people are.”

“and better still to be alone with one's books. They tell their incredible stories at the time when you want to hear them. But when you're talking to people, they say some things that are so strange that you don't know how to continue the conversation.”

“It thought about the magic that happens when you tell a story right, and everybody who hears it not only loves the story, but they love you a little bit, too, for telling it so well. Like I love Ms. Washington, in spite of myself, the first time I heard her. When you hear somebody read a story well, you can't help but think there's some good inside them, even if you don't know them.”

“You know what I noticed when I was with Jacob? In your world, people can reach each other in an instant. There's the telephone, and the fax - and on the computer you can talk to someone all the way around the world. You've got people telling their secrets on TV talk shows, and magazines that publish pictures of movie stars trying to hide their homes. All those connections, but everyone there seems so lonely.”