“A lesson in bringing about true changes of mind and heart comes from a Japanese functionary. By day, he crunched numbers that showed his country was approaching imminent energy crisis and helped to craft policy. By night, he weaved a novel in which a bureaucrat-hero helps see the country through to new energy sources. When the crisis came faster than he expected, he actually put the novel away because he did not want to make the burden of his countrymen worse. When the short-term crisis passed, he published his novel. It's phenomenal and well-timed success fueled the vision that inspired difficult change and maintained a sense of urgency.”

“When Stephen King elaborated on his inspirations for his novel "Carrie" he draws from a time when he was a young man, and describes his impression when he came upon a statue of Christ on the cross, hanging there in misery, and he thought "If THAT guy ever came back, he probably wouldn't be in a saving mood."”

“A true Leader asks advice, when he has time to think; but he never asks advice in a crisis. He acts”

“Face it. There's not going to be a happy ending... at least not with this hero. So don't go mooning around thinking that your breakup is only the crisis before the big romantic scene, because I'm here to tell you that it's not. When you are dumped, you are dumped, and the guy isn't going to change his mind and realize that suddenly he loves you instead of that girl he's flirting with in lunchroom, now that he's free.”

“Because this is another thing your average American man in crisis does: he tries to go home, forgetting, momentarily, that he is the reason he left home in the first place, that the home is not his anymore, and that the crisis is him.”

“He has his chin on his chest and his eyes down. He is thinking of his new baby, his new novel, tomorrow's dance contest. He is thinking of everything except what he is thinking about. ”