“[T]o really try to be informed and literate today is to feel stupid nearly all the time, and to need help.”

“Very well,” he said with a small sigh. “Ladies today are so very capable. It breaks my hea rt,really.” He leaned in, almost as if sharing a secret. “No one likes to feel superfluous.”Grace just stared at him.“Rendered mute by my grace and charm,” he said, stepping back to allow them to exit. “Ithappens all the time. Really, I shouldn‟t be allowed near the ladies. I have such a vexing effecton you.”

“People today are in danger of drowning in information; but, because they have been taught that information is useful, they are more willing to drown than they need be. If they could handle information, they would not have to drown at all.”

“Men aren't really complicated, Ana, honey. They are very simple, literal creatures. They usually mean what they say. And we spend hours trying to analyze what they've said - when really it's obvious. If I were you, I'd take him literally. That might help.”

“We all would like to know more and, at the same time, to receive less information. In fact, the problem of a worker in today's knowledge industry is not the scarcity of information but its excess. The same holds for professionals: just think of a physician or an executive, constantly bombarded by information that is at best irrelevant. In order to learn anything we need time. And to make time we must use information filters allowing us to ignore most of the information aimed at us. We must ignore much to learn a little.”

“We need to take a harder look at what’s really going on. Stop trying to treat the symptoms and treat the cause of the problem. Maybe we should try a little harder to help these kids before they feel so cornered that they turn into monsters.”