“Consciously or not, we feel and internalize what the space tells us about how to work. When you walk into most offices, the space tells you that it's meant for a group of people to work alone. Closed-off desks sprout off of lonely hallways, and in a few obligatory conference rooms a huge table ensures that people are safely separated from one another.”

“Is negative space the space you don't like, or the space that is not there? And if it's not there how can you tell?”

“No one can tell, when two people walk closely together, what unconscious communication one mind may have with another”

“Yes, Miss Masters, but walking is also a way to announce who you are." Gideon waved one arm impassionedly. "How you view yourself in the world. The way you hold yourself, the way you move, how you occupy a space, tells other people a good deal about you," ~from To Love a Thief”

“People have to be secure in order to transfer their money to you. Never forget that. How you make them secure is to not come at them from above (action, yang) telling them how marvelous the product is and how marvelous you are. Instead, work on their comfort zone first, keeping silent for the most part, leading things along effortlessly by asking questions (nonaction, yin). When you do get to talk, be sure to tell them that everything is cozy, safe, and secure. People need to hear that. Work on their positive energy, and tell them about the good fortune that is about to descend upon them in these exciting and positive times. Then, and only then, mention the dumb screws.”

“Marriage is like calculus. Complicated and inexplicably remote. People think it's about loving one another and riding off into the sunset, but no one tells you the horse is lame or that it's an eclipse, and there won't be a sunset that day.”