“The terrorists-those nineteen people, with hundreds or maybe thousands behind them-did the worst thing you can possibly imagine. But tens of millions people did the right thing...On 9/11, all the hatred and murder could not compare with the weight of love, of bravery, of caring.”

“I think that if you were somehow able to measure the weight of human kindness, it would have weighed more on 9/11 than it ever had. On 9/11, all the hatred and murder could not compare with the weight of love, of bravery, of caring. I have to believe that.”

“On 9/11, all the hatred and murder could not compare with the weight of love, of bravery, of caring. I have to believe that. I honestly believe that. I think we saw the way humanity works on that day, and while some of it was horrifying, so much of it was good.”

“What about my rights? What about a person's privacy? Did all that just go to hell after 9/11?”

“The reason I don’t worry about society is, nineteen people knocked down two buildings and killed thousands. Hundreds of people ran into those buildings to save them. I’ll take those odds every f*cking day.”

“People said things they didn't mean all the time. Everybody else in the world seemed able to factor it in. But not Lena. Why did she believe the things people said? Why did she cling to them so literally? Why did she think she knew people when she clearly didn't? Why did she imagine that the world didn't change, when it did? Maybe she didn't change. She believed what people said and she stayed the same." (Lena, 211)”