“I am not a terribly physical person. Helen wasn't either. We'd never hugged or even shaken hands, so it was odd to find myself rubbing her bare shoulder and then her back. It was, I though, like stroking some sort of sea creature, the flesh slick and fatty beneath my palms. In my memory, there was something on the stove, a cauldron of tomato gravy, and the smell of it mixed with the camphor of the Tiger Balm. The windows were steamed, Tony Bennett was on the radio, and saying, 'Please,' her voice catching on the newness of the word, Helen asked me to turn it up.”

“What were you asleep? Helen would say as I opened the door. "I've been up since five." In her hand would be aluminum tray covered with foil, either that or a saucepan with a lid on it."Well," I'd tell her, "I didn't go to bed until three.""I didn't go to bed until three thirty."This was how it was with her: If you got fifteen minutes of sleep, she got only ten. If you had a cold, she had the flu. If you'd dodged a bullet, she'd dodged five. Blindfolded. After my mother's funeral, I remember her greeting me with "So what? My mother died when I was half your age.""Gosh," I said. "Thing of everything she missed."pgs. 86-87”

“She was at a cash register, screaming at a customer. She was, in fact, calling this customer a bitch. I touched her arm and said, “I have to go now.” She laid her hand on my shoulder, squeezed it gently, and continued her conversation, saying, “Don’t tell the store president I called you a bitch. Tell him I called you a fucking bitch, because that’s exactly what you are. Now get out of my sight before I do something we both regret.”

“between the disfigurement and the muzzle, it's nearly impossible to catch what she's saying. Always, though, while tripping and stumbling to the music, she looks out into her audience and tells the story about her mother. Most people laugh and yell for her to lift her skirts, but every so often she'll spot someone weeping and swear they can understand her every word.”

“Amy adored both the new look and the new person it allowed her to be. Following the photo shoot, she wore her bruises to the dry cleaner and the grocery store. Most people nervously looked away, but on the rare occasions someone would ask what happened, my sister would smile as brightly as possible, saying, 'I'm in love. Can you believe it? I'm finally, totally in love, and I feel great.”

“On my fifth trip to France I limited myself to the words and phrases that people actually use. From the dog owners I learned "Lie down," "Shut up," and "Who shit on this carpet?" The couple across the road taught me to ask questions correctly, and the grocer taught me to count. Things began to come together, and I went from speaking like an evil baby to speaking like a hillbilly. "Is thems the thoughts of cows?" I'd ask the butcher, pointing to the calves' brains displayed in the front window. "I want me some lamb chop with handles on 'em.”

“She's afraid to tell me anything important, knowing I'll only turn around and write about it. In my mind, I'm like a friendly junkman, building things from the little pieces of scrap I find here and there, but my family's started to see things differently. Their personal lives are the so-called pieces of scrap I so casually pick up, and they're sick of it. More and more often their stories begin with the line "You have to swear you'll never repeat this." I always promise, but it's generally understood that my word means nothing.”