“You've got to say what you mean and mean what you say...Doubt in your voice is an open door people will shove right through.”

“I mean, what can you say about how you write your books? What I mean is, first you've got to think of something, and then when you've thought of it you've got to force yourself to sit down and write it. That's all." ~ Mrs. Oliver”

“People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully. I'm actually as proud of the things we haven't done as the things I have done. Innovation is saying no to 1,000 things.”

“say what you mean and mean what you say”

“Son. Everyone dies alone. That's what it is. It's a door. It's one person wide. When you go through it, you do it alone. But it doesn't mean you've got to be alone before you go through the door. And believe me, you aren't alone on the other side.”

“People say exactly what they mean when they are angry. That's when they are the most free to do so. They may not mean to hurt you, but they always mean what they say.”