“Each of us is leading a difficult life, and when we meet people we are seeing only a tiny part of the thinnest veneer of their complex, troubled existences. To practise anything other than kindness towards them, to treat them in any way save generously, is to quietly deny their humanity.”

“We talk of humans behaving indistinguishably from animals; this view is an insult to animals, as they would not treat other creatures of their own kind the way we at times behave towards each other.”

“One of the ways we build intimate relationships with other people is by sharing our fears with them, telling them the things that still frighten us. ..."When we begin to appreciate the ways in which people have been frightened in their lives, we can be compassionate toward them, rather than angry [p. 97].”

“Really important meetings are planned by the souls long before the bodies see each other. Generally speaking, these meetings occur when we reach a limit, when we need to die and be reborn emotionally. These meetings are waiting for us, but more often than not, we avoid them happening. If we are desperate, though, if we have nothing to lose, or if we are full of enthusiasm for life, then the unknown reveals itself, and our universe changes direction.”

“From the fact that people are very different it follows that, if we treat them equally, the result must be inequality in their actual position, and that the only way to place them in an equal position would be to treat them differently. Equality before the law and material equality are therefore not only different but are in conflict with each other; and we can achieve either one or the other, but not both at the same time”

“Isn't it also that on some fundamental level we find it difficult to understand that other people are human beings in the same way that we are? We idealize them as gods or dismiss them as animals.”