“Being trustworthy requires: Doing the right thing. And doing things right.”
“Initiative is doing the right thing without being told.”
“Efficiency is doing the thing right. Effectiveness is doing the right thing.”
“Management is doing things right; leadership is doing the right things.”
“Managers do things right. Leaders do the right thing.”
“If initiative is the ability to do the right thing, then efficiency is the ability to do the thing right.”